Privacy Policy

This Privacy Policy explains how vintedguides ("we", "us") collects, uses, and protects your personal data when you use our website and purchase our digital products. We comply with the EU General Data Protection Regulation (GDPR) and the Dutch implementation act (UAVG).

1. Data controller

vintedguides, established in the Netherlands. For privacy questions, contact us via the contact page on this website.

2. What we collect

• Order data: name, email address, billing country, purchased products.
• Payment data: handled by our payment processor Stripe; we do not store card details.
• Support data: messages you send us through the contact form.
• Technical data: IP address, browser type, and basic analytics about page views.

3. Why we process your data (legal basis)

• To execute your purchase and deliver the digital product (contractual necessity).
• To comply with Dutch tax and accounting obligations (legal obligation, 7-year retention).
• To handle support requests and improve the site (legitimate interest).

4. Sharing with third parties

We share data only with processors required to operate the service:

• Stripe (payment processing) — based in Ireland/USA.
• Supabase (database & file hosting) — EU region.
• Hosting provider for delivering the website.

We never sell your personal data.

5. Retention

Order and invoice data is kept for 7 years to meet Dutch tax law. Other personal data is kept only as long as necessary for the purpose it was collected.

6. Your rights

You have the right to access, rectify, erase, restrict, or port your data, and to object to processing. To exercise these rights, contact us via the contact page. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Cookies

See our Cookie Policy for details on the cookies and similar technologies used on this site.

8. Changes

We may update this policy from time to time. The latest version will always be available on this page.